At a glance: ManCom replaced a stalled SQL push-replication pipeline with a real-time SAP linked-server architecture, eliminated cross-collation encoding conflicts, and remediated a sales-commission defect rooted in SAP's multi-hop VBRP/VBAK document chains — restoring accurate revenue reporting within hours of escalation.
Engagement Overview
ManCom successfully supported Sirtex Medical's migration away from a legacy SQL replication service by redesigning and modernizing the organization's SAP financial reporting pipeline. Working directly with client IT leadership and business stakeholders, ManCom engineered a new direct SAP linked-server architecture that replaced a stalled push-replication process with a reliable, real-time scheduled data load framework.
Cross-Platform Compatibility & Encoding Resolution
As part of the migration effort, ManCom resolved complex cross-platform compatibility issues between SAP and Microsoft SQL Server environments. This included the design and implementation of collation-aware wrapper views to eliminate character encoding conflicts that had previously prevented successful integration and reporting consistency.
Commission Reporting Defect & Root-Cause Remediation
In parallel, ManCom identified and corrected a critical defect impacting the enterprise sales commission reporting pipeline. The issue stemmed from SAP's multi-hop document flow relationships between sales orders, billing documents, and credit memo requests. Because credit transactions were being linked incorrectly, commission reports generated through Everstage displayed inflated net revenue values and failed to properly attribute credit amounts.
ManCom performed a full root-cause analysis across SAP VBRP and VBAK document chains, engineered a two-stage predecessor resolution process, and rebuilt the affected data mappings. The corrected datasets were validated, reloaded, and restored into production within hours of escalation, enabling the sales organization to regain accurate commission visibility with minimal operational disruption.
Key Capabilities Demonstrated
- SAP-to-SQL Server data pipeline modernization
- Real-time enterprise financial reporting architecture
- SQL Server linked-server engineering
- SAP FI reporting integrity remediation
- Cross-collation and character encoding resolution
- Complex SAP document flow analysis (VBRP/VBAK)
- ETL troubleshooting and data correction
- Enterprise commission reporting remediation
- Rapid production incident response and recovery
- Stakeholder coordination across IT, finance, and sales operations